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will use best efforts to resolve a reported matter promptly. If you have a query with regard to any transaction you may contact Alistair Solutions N. at [email protected] with details of the query. We will review any queried or disputed transactions. Our judgment is final. These Terms, the Privacy Policy, the Cookies Policy and any document expressly referred to in them and any guidelines or rules posted on the Website constitute the entire agreement and understanding between you and Alistair Solutions N.

with respect to this Website and save in the case of fraud it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Alistair Solutions N. with respect to this Website.

A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relate to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

If any provision of these Terms is held to be illegal or unenforceable, such provision shall be severed from these Terms and all other provisions shall remain in force unaffected by such severance.

In case of inconsistency of textual content between language versions, the English version of the Website shall prevail. These Terms are governed by the laws of Curacao and the parties agree to the jurisdiction of the Curacao courts and to the rules of arbitration in accordance with applicable law.

We are the sole owners of the trademark Alistair Solutions N. and the Lucky Tiger Casino logo. Any unauthorized use of the Lucky Tiger Casino trademark and logo may result in prosecution. and no unauthorized use may be made of this URL on another website or digital platform without our prior written consent.

is the owner or the rightful licensee of the rights to the technology, software and business systems used within this Website. The contents and structure of the Alistair Solutions N. The copyright in this Website including all text, graphics, code, files, and links belongs to Alistair Solutions N.

and the site may not be reproduced, transmitted or stored in whole or in part without our written consent. Your registration and use of our system do therefore not confer any rights whatsoever to the intellectual property contained in our system.

Links to the Website and any of the pages therein may not be included in any other website without the prior written consent of Alistair Solutions N. You agree not to use any automatic or manual device to monitor the Website pages or any content therein.

Any unauthorized use or reproduction may be prosecuted. Please read the Terms carefully before you use any of our services. By visiting our website or using any of the services, or by clicking to accept or agree to the Terms and Conditions at the moment that option is presented, you accept to be bound by and agree to these Terms our Privacy Policy, incorporated herein by reference, and any other relevant documents published on our website.

We do not hold any responsibility for the Terms being misinterpreted. By signing up at our website, the Customer expresses an agreement to be bound by these Terms throughout the whole time of usage of the services provided by this website.

The Casino is not held responsible for these Terms being partially or fully published on third-party websites. That includes any incorrect or incomplete copies of these terms. The original version of this document is written in English and is the primary official source of information about the rules of the Lucky Tiger Casino.

The information contained in these Terms may be translated into various other languages or used in communication written or verbal in other languages. During the process of translation, some of the information may get corrupted, lost, or misinterpreted. The accuracy of translation cannot be guaranteed and the accuracy of representation in communication cannot be guaranteed likewise.

If there are any contradictions, inconsistencies or conflicts between communications or translated versions and this version of the Terms written in English the original document and the information in it will prevail.

The Casino reserves the right to add or remove any games and promotions, start or stop any activity, and terminate further membership of the Customer at its sole discretion. The list of reasons which may lead to a termination of membership can be found below under the Participation Terms section.

The services provided on this website are for entertainment purposes only. By signing up at our website, the Customer confirms and consents that playing with the Casino and placing wagers for real money cannot be considered as a source of income. By participating in games of chance, the Customer hereby confirms and accepts that participating at Lucky Tiger is done at their own and sole discretion, risk, and of their own volition.

Lucky Tiger Casino is the trade name of the Company, and it owns the rights to all the text and graphic materials contained on this website. The customer obtains no such rights while using the website. The legal status of online casinos is still under development in some jurisdictions.

New laws and regulations may change the way that online casinos are classified. Therefore, the Company cannot guarantee that it will be able to offer all of the features of the casino at all moments, and it expressly reserves the right to amend the terms accordingly.

Our Casino does not take responsibility in the assessment of the legitimacy of online gambling for the Customers that sign up at this website. We do not intend to provide our services to residents of jurisdictions where gambling is restricted.

Thus, the Customer is solely responsible for determining the legitimacy of participation in games of chance in their own jurisdictions and of their compliance with local laws regarding online gambling.

Only one account is allowed per person, family, or physical address. Membership of the Customers who are found out to have created multiple accounts can be terminated without notification.

Upon signing up, the Customer should submit accurate and up-to-date information. Memberships of the Customers who are found to have submitted false information may be terminated without notification. Legal age for the Customer to sign up and play at our Casino is Memberships of the Customers who are found out to be underaged will be terminated without notification.

Residents of the following countries are restricted from playing at our Casino: Afghanistan, Armenia, Aruba, Australia, Azerbaijan, Bangladesh, Belarus, Bhutan, Bonaire, Bulgaria, China, Costa Rica, Croatia, Curaçao, Estonia, France, Georgia, Germany, Guam, Hungary, India, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kyrgyzstan, Malaysia, Netherlands, Netherlands Antilles, Nigeria, Lithuania, Pakistan, Poland, Romania, Russia, Saba, Serbia, Spain, St Martin, Statia, Syria, UK, Ukraine, Vietnam оr any other jurisdiction than the Central Government of Curaçao.

Memberships of the Customers who are found out to be residents of these countries will be terminated without notification. In case virtual private network connection is used to access The Casino from the listed above regions the casino administration reserves the right to terminate such an account.

By providing their email address upon registration, the Player agrees to receive occasional email correspondence on that address. Our Casino cannot be held responsible for the relevance and accuracy of the promotional and other marketing materials sent to the Customer by third parties.

It is the responsibility of the Player to keep their account credentials and password confidential. The Player is to be held responsible for all the consequences of not doing so. If you believe that your account suffers from any suspicious activity - contact our Customer Support immediately.

You are only permitted to enter the Casino for your own personal entertainment and non-professional use. Any other entrance, access, use, or reuse of the Casino or the Website is strictly prohibited.

In placing wagers at the Casino, the Player realizes that this is their voluntary involvement and is equal to gambling. Participation carries the risk of losing money and Lucky Tiger Casino shall under no circumstances be liable for any losses or damages whatsoever incurred by the Player in connection with their use of the Casino.

You agree that the Company is allowed to restrict or end your use of and access to any services we offer under certain circumstances and without prior individual notice to you. The most notable example is by requiring registration. Some of the reasons for such termination may include, but are not limited to,.

All terminations will be made in our sole discretion and you agree that the Casino will not be held liable for any consequences of the termination of your use of or access to the Casino.

Lucky Tiger Casino guarantees fair play at all times through the use of a certified and audited Random Number Generator RNG. This industry-standard system ensures consistently random results and has been extensively tested by running and analyzing millions of game rounds.

To learn in-depth about fair gaming with Lucky Tiger Casino, please visit our Responsible gaming page. We have implemented suitable security policies, rules, and technical measures to protect the personal data under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction, or accidental loss.

We use industry-standard bit SSL encryption, which is the same security used by all major financial institutions. When it comes to your personal data confidentiality, the Casino employs the latest protection software and well-tried security protocols.

Your information will not be disclosed to government institutions or authorities except if required by law. However, it is the responsibility of the Customer to keep their account information confidential, including username and password.

Usernames and passwords are considered to be confidential information. It is prohibited to provide their account data to any third parties, including, but not limited to any minor. The Company shall not be required to maintain login information or passwords if the Player misplaces, forgets, loses, or is otherwise unable to enter the Casino because of anything other than the Company's error.

Upon registration, the Customer can choose one of the following currencies: USD or AUD. Withdrawal cannot be requested in any other currency.

If a card of different currency is used, the Casino is not responsible for the rates of exchange. The Customer is obliged to use payment methods for depositing at the Casino which has been registered under their name.

As Customer security is our first priority, after the first successful deposit, an identity verification procedure is required. During this process, the Customer is required to confirm their personal details mentioned in the registration process as well as some of the payment details over the phone.

The Casino reserves the right to request documentation for the purpose of identity verification at any time, especially prior to processing any deposits or withdrawals or upon suspicion of fraudulent activity by the Player.

Accounts under fraud investigation may be suspended and winnings frozen indefinitely until the investigation period is over. The casino reserves the right to deny the winnings in case any of the documents is missing. All deposits are considered irrevocable, while all the concerns need to be addressed to Customer Support.

You agree not to make any chargebacks, renunciation, cancellation, or reversal of any of your deposits, and in any such event, all winnings will be void, and you will refund and compensate the Casino for such unpaid deposits, including any expenses incurred by the Casino in the process of collecting your deposit s.

Threatening with any of the actions mentioned in article 9. of these terms will be considered a breach of these Terms. That includes written and verbal threats in any form.

Please keep track of transaction notifications coming to your mailbox so that you can refer to them whenever is required. Any deposit made by the Player must be wagered at least once before a withdrawal can be requested. To learn more about Depositing options please check Cashier page.

The Casino will reverse any payments or initiate refunds for any and all transactions that are considered to carry a risk that is unacceptable for either a legal or security reason. The risk can be assessed either by the card payment operators or by the Casino managers or authorized personnel.

The funds from all such transactions will be returned to the account from which they have originated, and the Casino will notify the appropriate authorities.

In the case of any wagers being made with the funds that come from such deposits or any of the promotional bonuses that were attached to that deposit, the wagered balance will not be subject to a refund. Balance that has been won while playing with a promotion granted by the Casino is subject to our Bonus Terms.

In order to request a withdrawal, our system requires a verification deposit with your preferred withdrawal method. That is done in order to link your withdrawal method account to your casino account.

To make a withdrawal, you will need to choose how you want to receive your money. We will attempt, where possible, to use your selected preferred option to pay you out. However, we reserve the right to pay you using the most practical option if needed.

Depending on your depositing methods, country and jurisdiction, withdrawal methods might vary. For our Company to process a withdrawal transaction, we need a particular set of documents:. Make sure you send the full range of documents required for card verification to [email protected].

The Casino reserves the right to request additional documentation to verify account information if needed. The Casino reserves the right to deny winnings if any of the documents are missing.

Please note that the approval of your documents will take three to four business days i. weekends excluded. The Casino reserves the right to divide some payments into multiple installments and send them over a stated period of time.

Withdrawal limits for VIP clients may vary. Please, contact our support service for more info. The customer should provide the casino with their valid and updated banking details and a filled Withdrawal Application Form each time they want to change the account they prefer to use for withdrawals.

If the said details were not provided, the casino does not take any responsibility for the funds sent to an inactive or terminated account. The Casino reserves the right to deny winnings if:. Please note that in order to receive any promotion money, you must claim a bonus either in the Cashier section of the website or with the help of a Customer Service representative before making a deposit transaction.

It is forbidden for the player to claim more than one bonus at a time, meaning that the Player is entitled to receive only one deposit bonus per deposit.

Each bonus allows you to play certain types of games:. The following games cannot be played with bonus funds: Roulette Games, Ride'em Poker, Baccarat, Jackpot games, Pai Gow, Triple Cash or Crash, Three Card Rummy, War, Dragon Tiger, Craps, Table games by Dragon Gaming provider, games by Spadegaming, Betsoft, Nucleus and Saucify providers.

Wagering requirements for all bonuses must be completed on the games included in the promotion only unless explicitly stated otherwise.

Wagering on a restricted game will void the bonus, and any winnings from the bonus will be removed. During an active bonus, the maximum total bet per hand, spin, card, etc. This maximum bet rule will remain active until the wagering requirements have been completed.

Betting above this limit will void the bonus and any winnings thereof. No-Deposit Welcome Bonuses are restricted to a maximum of one bonus per player, account, household, IP address, email address, or computer.

Having a linked account within the casino will void the promotion and any winnings thereof. The wagering requirements attached to the No-Deposit Welcome bonus are calculated as 50x the bonus for slots, table games and specialties.

The rules about games included in different promo types and maximum bet amounts apply; please refer to Bonus Terms points Withdrawal can be requested only after the wagering requirements are met. Welcome Match bonuses are available for your first three deposits after registration.

Welcome Match Bonuses themselves are non-cashable and carry a maximum withdrawal calculated as x20 the deposit amount except where explicitly stated otherwise. The rules about games included in different promo types and maximum bet amounts apply, please refer to Bonus Terms points There is no maximum cashout restriction attached to Match bonuses, but the bonus amount is sticky, and the initial bonus amount will be deducted upon withdrawal.

At least one successful deposit is required to be qualified for Cashback Bonuses. The wagering requirements attached to Free Chip are calculated as 40x bonus for slots, 45x bonus for cards, and 60x bonus for roulette. Free Chips carry a maximum withdrawal calculated as x6 the bonus amount, except where explicitly stated otherwise.

Any winnings from free spins are subject to a wagering requirement of x Free Spins carry a maximum withdrawal calculated as x6 Free spins amount, except where explicitly stated otherwise.

Free Spins give the Customer a certain number of free rounds on a particular game. The number of lines, coin price, and bet amounts are fixed. Once the Customer starts playing any real-money games, they will automatically receive Comp Points.

Comp points ratio can be changed individually according to your recent activity with The Casino. Comp Points can be converted into real cash without wagering or maximum cashout restrictions attached.